During these challenging times, we guarantee we will work tirelessly to support you. We will continue to give you accurate and timely information throughout the crisis, and we will deliver on our mission — to help everyone in the world learn how to do anything — no matter what.
Thank you to our community and to all of our readers who are working to aid others in this time of crisis, and to all of those who are making personal sacrifices for the good of their communities. We will get through this together. Updated: March 29, References. If your Windows computer's "Store" app isn't properly downloading your apps, you have a few different solutions at your disposal, from changing your computer's date and time settings to resetting your store's cache.
Article Edit. Learn why people trust wikiHow. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Learn more Updating Your Current Apps. Signing Out of the Microsoft Store. Resetting the Store's Cache.
Show 1 more Show less Tips and Warnings. Related Articles. Part 1 of Open your computer's search bar. For Windows 10, simply click the Start menu search bar. Click the "Date and Time" option. This should be at the top of the search menu. For Windows 8, click "Change the Date and Time" below the search field.
Sometimes, you may face Error Code a in Windows Phone even if you have entered correct username and password. It is because you may be using a semi-functional Microsoft Account. As mentioned above that sometimes this error can arise due to internet problem. So, switch your internet connection. If you are using WiFi connection, then switch to data connection or vice-versa. External links : Techbae. Sign up to join this community.
The best answers are voted up and rise to the top. Home Questions Tags Users Unanswered. I am unable to open the store on my Lumia to download apps Ask Question. Asked 4 years, 8 months ago. Active 2 years, 6 months ago. Viewed 5k times. Is the date, time and timezone correct on your phone? Active Oldest Votes. The error code a occurs due to the following reasons Microsoft account sync problem Lack of sufficient space in your Windows phone Incorrect date and time set in your phone Problem with your Microsoft Live Account Internet problem Fixing the error There are six solutions to fix this error.
Solution 2 : Free up memory on phone You can do this moving your photos, files and apps to SD card. Tap and hold on your Microsoft Account. So, to fix it add new Microsoft Live Account in your Windows Phone Solution 5 : Switch your internet connection As mentioned above that sometimes this error can arise due to internet problem.
Here, you will be prompted to two warning message. Just tap on Yes and move further. Kolappan N Kolappan N 4, 1 1 gold badge 11 11 silver badges 38 38 bronze badges. The Overflow Blog. Featured on Meta. Feedback on Q2 Community Roadmap. Related 1. Hot Network Questions. Question feed.Some issues may be more significant than others, but unfortunately, there is no way of avoiding them. There may be no way of knowing what problems you may experiment with the Windows Store, for example, but their general fixes you can try to see if it solves the issue.
The Diagnostics Troubleshooting Wizard is going to be selected by default, make sure to open it. It will tell you what you need to do, follow the steps and click Next to move on. Clearing cache is something that is not only used in fixing Windows Store problems but with Android issues as well.
The whole process should take about 10 seconds and then the window will close on its own. The Windows Store should close automatically. Open the Run box by pressing the Windows key and the R key. This time, type regedit and click OK. Now, right-click on Profiles and choose Permissions.
Click Advanced and select the option that says Replace all child object permission entries with inheritable permission entries from this object and select OK. Sooner or later issues are going to appear, but the good news is that the majority of them have a solution.
You just have to try and see which solution is the one. How do you deal with Windows Store problems? Leave a comment and tell us. Your email address will not be published. This site uses Akismet to reduce spam. Learn how your comment data is processed. Experiencing Connection Errors? Conclusion Sooner or later issues are going to appear, but the good news is that the majority of them have a solution.Easily toggle your cellular settings for your phone on or off.
Set your data connection, connection speed 3G, 4G, Eroaming and network selection mode. This app is just an app that has shortcuts for settings that you normally can open in settings. In my opinion, they have bots or people writing good reviews so they can have good ratings when this app is a bull. Correct me if I'm wrong but it's horrible. Not happy at all and wish I could rate 0 stars.Solved - Can't Sign in In Windows Store or Cannot Purchase Apps on Windows Phone
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Mobile Network. Wish list. See System Requirements. Available on Mobile device. People also like. Browser Rated 4 out of 5 stars. Update Central Rated 4 out of 5 stars. Firmware Update Check - Update assistant for legacy Win. Mobile devices Rated 4 out of 5 stars. GPS Satellite Rated 4 out of 5 stars. Maxthon Browser Rated 4 out of 5 stars. Nokia X Launcher Rated 4 out of 5 stars. Win IP Camera Rated 4. FM Radio Player Rated 4 out of 5 stars. Additional information Published by eyacker.
Find out more on our cookies page. We've written this guide to help you get your new or factory reset Microsoft Lumia set up, and ready for use. We cover everything from inserting the SIM card, to adding email accounts. If you're looking for the manufacturer's user manual, you can get it here. These steps will show you how to do both. The first thing you'll need to do is remove the back cover, which wraps around the edge of your phone.
Put your thumb in the middle of the back cover and using your fingertips, carefully pull the edge of the cover away until you feel it release. The SIM card goes into the slot at the top of the battery compartment. If the battery is already in the phone, you'll need to take it out. With the metal contacts facing down and the cut-off corner inserted first, push the SIM card under the lip, into the phone. If you don't want to add a memory card, replace the battery and cover, making sure it's firmly in place.
With the metal contacts facing down, and the narrow end first, push the memory card into the slot. During the Setup you might see a pop-up asking you to choose a network, just tap yours, then tap Ok.
If your not sure what your password is, it's usually printed on your router. A 'Microsoft account' lets you sync your photos, contacts, music, settings, and passwords with your PC or Xbox. You'll also need one to buy apps from the Microsoft store. If you've used the same Microsoft account on another phone, you'll be asked if you want to restore data from it.
There are 2 ways you can connect to the internet, using Wi-Fi, or mobile data - we'll show you how to do both in this chapter of the guide.
Fix Wi-Fi connection issues in Windows
If you're not sure what your password is, it should be printed on your router. Your Lumia can manage lots of different email accounts, here's how to add new accounts to your phone. Depending on the type of account you're adding, you may need to accept the 'terms of service'.
We always recommend setting up a lock screen on your phone, to protect any personal information stored on it. If you didn't add one as part of the Setup, these steps will show you how. Then type it in again to confirm it. When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.
Connect it From getting your kit home to setting it up, we can help. Fix it When something goes wrong with your kit, we can pick up the pieces. Protect it Whatever life throws at you, we'll protect your most important kit. Mobile Complete Insurance. Mobile Lite Insurance. Cloud Storage. Improve it From upgrades to trade-ins, we can save you time and money. Improve it Picture Perfect.
Computer Healthcheck. Hardware Install. Download the Microsoft Lumia User Manual If you're looking for the manufacturer's user manual, you can get it here Download. Box contents.Cause 3 of 4: Your phone hasn't been correctly set up for internet.
Several functions on your phone require an internet connection, e. Solution: Set up your phone for internet. Find " SIM settings ". Slide your finger downwards starting from the top of the screen. Press SIM settings. Enter APN. If you're on a pay monthly price plan, press the field below "APN" and key in wap.
Enter username. Press the field below "Username" and key wap. Enter password. Press the field below "Password" and key wap. Select authentication type. Press the drop down list below "Authentication type".
Press PAP. Save data connection. Press the save icon. Return to the home screen. Press the Home key to return to the home screen. Select help topic Getting started. Basic use. Calls and contacts. Apps and media. Cause 3 of 4: Your phone hasn't been correctly set up for internet Several functions on your phone require an internet connection, e.
Microsoft Lumia 535 - setting it up
Step 8 of 13 Enter username Press the field below "Username" and key wap. Step 9 of 13 Enter password Press the field below "Password" and key wap. Step 10 of 13 Select authentication type Press the drop down list below "Authentication type". Step 12 of 13 Save data connection Press the save icon. Step 13 of 13 Return to the home screen Press the Home key to return to the home screen.You can easily fix many issues yourself. Try our Troubleshooter first. If it doesn't help, you'll receive instructions on how to proceed further.
If your phone has frozen or will not start, the Windows Device Recovery Tool can help you reset and recover your phone software at home. The tool can also be used on phones that start, but have a BitLocker recovery screen. Try these fixes if, for example, your phone randomly reboots, freezes or does not switch on, if an app crashes, if you have sound problems, or if the screen is blank: 1.
Charge your phone Charge your phone for at least 20 minutes. Restart your phone Press and hold the Power and Volume down keys simultaneously for seconds. Release and the phone will restart. After this operation, you may need to set the date and time on the phone. If the problem persists, reset and restore your phone as instructed below.
Reset your phone Note This erases all personal content on your phone and restores the factory settings. If there are no new software available, proceed to the next step. Otherwise, below are some instructions for preparing the phone for an update and things to check after the update. Make some room. Great stuff comes in big packages!
Before starting a software update, we recommend that you make enough space on your phone. Charge your phone. Be online. Your phone supports wireless Over the Air OTA updates and there is no need for cables or a computer; you can simply download and install the update using your phone. Enable backups. Make sure your settings, apps, photos, and text messages remain safe and sound. Depending on your current software version, there can be several updates available for your phone, so check again for available software to get to the latest version.
Make sure you have the latest apps. Additional app updates from the Store could be needed to fully enable new features for your phone after a software update. You can find answers to some problematic cases from our Community. For optimal application performance, if possible, install the application or game into the phone storage instead of the SD card.
If your SD card has thousands of media items, the file system scan may consume considerable amounts of your phone processing power even when running in the background. You can access your SD card next time you restart your phone. My camera app does not open and the display goes back to the start screen. Memory card is not recognized. If your memory card has thousands of media items, the file system scan may consume considerable amounts of your phone processing power even when running in the background.
You can access your memory card next time you restart your phone.